Home
About
Schedule
Tax Law
Volunteer info
Contact Us
Volunteer Now
Let us know what you thought !
Responses will be kept anonymous as First Name, Last Initial....
John D.
*
Indicates required field
Name
*
First
Last
Your name will appear on the site semi-anonymous as First Name and Last initial; example, John D.
How many years have you been to our site?
*
Choose an option below
1 year (First time)
2 years
3 years
4 years
5 years +
Which day of the week did you attend?
*
Choose an option below
Tuesday
Wednesday
Thursday
Saturday
What service did you schedule?
*
Choose an option below
Tax Preparation
Drop Off
Facilitated Free File
Which method did you use to book your service?
*
Choose an option below
Phone (814) 863-4147
Online Booking (psuvita.org/schedule)
Overall Rating
*
Very Good
Good
Okay
Poor
Very Poor
Ease to Schedule your Appointment
*
Very Good
Good
Okay
Poor
Very Poor
Response Time to calls or email
*
Very Good
Good
Okay
Poor
Very Poor
Location / Directions to site
*
Very Good
Good
Okay
Poor
Very Poor
Preparer Friendliness
*
Very Good
Good
Okay
Poor
Very Poor
Preparer Knowledge
*
Very Good
Good
Okay
Poor
Very Poor
Supervisor Friendliness
*
Very Good
Good
Okay
Poor
Very Poor
Supervisor Knowledge
*
Very Good
Good
Okay
Poor
Very Poor
Seating Area
*
Very Good
Good
Okay
Poor
Very Poor
Wait Time (length)
*
Very Good
Good
Okay
Poor
Very Poor
Appointment Time (length)
*
Very Good
Good
Okay
Poor
Very Poor
Greeter (front desk)
*
Very Good
Good
Okay
Poor
Very Poor
What do we need to improve?
*
Additional Comments
*
Authorization for Penn State VITA to use this review on our website.
*
I authorize
I do NOT authorize
Submit
Home
About
Schedule
Tax Law
Volunteer info
Contact Us
Volunteer Now