VITA - VOLUNTEER INCOME TAX ASSISTANCE
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NOTICE:

Our recruitment process begins each year during the Fall Semester. You may view the current training schedule below, but volunteers should look to VITA emails for the most up-to-date meeting information. We ask that volunteers attend all mandatory training sessions and/or give us notice of conflicts such as class, work, or THON obligations. Remember that all volunteers (new & prior) are required to pass the IRS volunteer certification exams each year.
Benefits
  • Increase understanding of personal income taxes
  • Build your resume
  • Develop skills in working with others
  • Personal satisfaction of helping others
  • Reference outside of your academic area
  • Camaraderie/Fun
Roles and Requirements
  • Greeter: Welcomes and directs clients to their appointments and verifies client identities.
    • Complete the Volunteer Standards of Conduct Test (10-item test) by Jan. 26, 2025. Complete the test online at VITA/TCE
    • Attend the training for schedulers or greeters.
    • Inform the VITA Coordinator of the role (scheduler or greeter) you intend to hold by December 8, 2024 or sooner.  The latest possible date to indicate your interest as a scheduler or greeter is January 8, 2025.  However, all slots for these positions may be filled by that date.
    • Respond to the e-mail asking for the days and time you can volunteer.  The e-mail will be sent after January 11, 2025 to those who submit the Form 13615—Standards of Conduct.
  • Scheduler: Answers calls and manages appointments through the online booking system.
    • Same requirements as Greeter
  • Preparer: Uses taxpayer documentation to complete a tax return.
    • Complete the Volunteer Standards of Conduct Test (10-item test) by Jan. 26, 2025. (See Publication 6744 p. 11-17)
    • Complete the Intake/Interview and Quality Review Training (To pass, answer 8 of 10 items correctly).  See VITA/TCE Central, last item under Quick Links.
    • Complete the Basic and Advanced Certification Tests by Jan. 26, 2025. See Publication 6744 for test/retest questions.
    • Optional: Before you complete the online Basic and Advance certification tests, you can check the accuracy of your exam items one time by sending the answers for the Test/Retests (see pp. 7-9 of Publication 6744) to the VITA Coordinator.  Incorrect responses will be identified.
    • Respond to the e-mail asking for the days and time you can volunteer.  The e-mail will be sent after January 11, 2025 to those who submit the Form 13615—Standards of Conduct.
  • Intern: Welcomes tax-payers to their appointments and assures all proper documentation is present. Serves as tax preparer and Supervisor as needed.
    • Register for internship credit subject to faculty and department approval. See Prof. Scott Collins.
    • Complete the Volunteer Standards of Conduct Test (10-item test) by Jan. 26, 2025. (See Publication 6744 p. 11-17)
    • Complete the Intake/Interview and Quality Review Training (To pass, answer 8 of 10 items correctly).  See VITA/TCE Central, last item under Quick Links.
    • Complete the Basic and Advanced Certification Tests. See Publication 6744 for test/retest questions.
    • Complete the Foreign Student Certification Test by Jan. 31, 2025
    • Complete NIL Training Module
    • Optional: Before you complete the online Basic and Advance certification tests, you can check the accuracy of your exam items one time by sending the answers for the Test/Retests (see pp. 7-9 of Publication 6744) to the VITA Coordinator.  Incorrect responses will be identified.
    • Respond to the e-mail asking for the days and time you can volunteer.  The e-mail will be sent after January 11, 2025 to those who submit the Form 13615—Standards of Conduct.
    • Take an additional quiz administered by the VITA Coordinator to assess your understanding of critical tax concepts including SALT you should know without having to reference the Volunteer Resource Guide- Publication 4012.  If you successfully completed the certification tests, this additional quiz should not be difficult. The quiz will be after January 16, 2025.  Date, location and times to be announced.
  • Supervisor: Oversees a VITA shift and ensures returns are prepared accurately.
    • Complete the Volunteer Standards of Conduct Test (10-item test) by Jan. 26, 2025. (See Publication 6744 p. 11-17)
    • Complete the Intake/Interview and Quality Review Training (To pass, answer 8 of 10 items correctly).  See VITA/TCE Central, last item under Quick Links.
    • Complete the Basic and Advanced Certification Tests by Jan. 26, 2025. See Publication 6744 for test/retest questions.
    • Complete the Foreign Student certification by Jan. 31, 2025.
    • Optional: Before you complete the online Basic and Advance certification tests, you can check the accuracy of your exam items one time by sending the answers for the Test/Retests (see pp. 7-9 of Publication 6744) to the VITA Coordinator.  Incorrect responses will be identified.
    • Respond to the e-mail asking for the days and time you can volunteer.  The e-mail will be sent after January 11, 2025 to those who submit the Form 13615—Standards of Conduct.
    • Take an additional quiz administered by the VITA Coordinator to assess your understanding of critical tax concepts including SALT you should know without having to reference the Volunteer Resource Guide- Publication 4012.  If you successfully completed the certification tests, this additional quiz should not be difficult. The quiz will be after January 16, 2025.  Date, location and times to be announced.
2024 Tax Season Schedule

Interest Meeting and Social Events

When
Sept. 12 | 6:00pm-7:30pm

Oct. 24 | 6:30pm-7:30pm

Nov. 21 | 6:00pm-8:00pm
Where
210 Keller Bldg

102 Business Bldg

217 Business Bldg
Information
General Interest Meeting

Bingo Night (Everyone is welcome! Food will be provided!)

Thanksgiving Potluck (Food will be provided! Feel free to bring a dish or beverage!)

Training
for Volunteer Tax Preparers

This is the schedule for 2024-2025. 

When
Oct. 22 | 6:00pm-7:30pm

Oct. 30 | 6:00pm-7:30pm

Nov. 5 | 6:00pm-7:30pm

Nov. 14 | 6:00pm-7:30pm

Nov. 20 | 6:00pm-7:30pm


To Be Announced

Dec. 4 | 6:00pm-7:30pm

Jan. 14 | 6:00pm-7:30pm

Cancelled

​Jan. 16 | 
6:00pm-7:30pm

Jan. 21 | 6:00pm-7:30pm

Jan. 23 | 6:00pm-7:30pm

Jan. 27-30 | 6:00pm-8:00pm
Where
210 Keller Bldg

210 Keller Bldg

210 Keller Bldg

210 Keller Bldg

210 Keller Bldg


TBD

210 Keller Bldg

210 Keller Bldg

210 Keller Bldg

​210 Keller Bldg

​210 Keller Bldg

​210 Keller Bldg

201/206
​Wagner Bldg*
Information
Introduction / Ethics and Client Intake Training

Tax Forms and Software

Basic Returns

Advanced Returns

Foreign Student Returns (Attend this training if you wish to complete foreign student returns in the spring!)

Office Hours (Assistance provided to volunteers as needed)

Make up session if any previous are cancelled

State Returns

Test help for last minute test takers

​MAcc Internship Info Session (only for MAcc interns)

​Local Returns

Final test help session

4 sessions to train on intake interviews, return pick up, greeting clients, and general site procedures. All sessions are the same. You are required to attend only 1 of the 4 sessions. ​
*The sessions will be held in the Wagner Building, Room 206 (1/27, 1/29) and Room 201 (1/28, 1/30). 

Training for Schedulers, Greeters, & Supervisors

When
To Be Announced

Jan. 22 | 6:00pm-7:30pm
​Where
TBD

210 Keller Bldg
Information
Training for Schedulers and Greeters

Supervisor's Training


Deadlines & Important Dates

Jan. 26 - Deadline for passing certification exams and handing in the Volunteer Standard of Conduct Agreement (IRS 13615). This will be covered in the trainings, and if you have any questions, feel free to reach out!

Feb. 1 - OPENING DAY

Mar. 10 - Mar. 14 - Spring Break, no appointments

Apr. 10 - Last intake appointments


Apr. 15 - End of the 2024 Tax Season!

Exams

Visit Link & Learn for review material and exams.
Exam Deadline: Jan. 26
Picture
The tax clinic will be in 216 Wagner Building.

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Hours:
Monday:              Closed
Tuesday:     12:00 - 8:30
Wednesday: 1:00 - 8:30
Thursday:      4:30 - 8:30
Friday:         10:00 - 1:00
Saturday:    9:00 - 12:30
Sunday:               Closed
*Hours are subject to change

Opening Day: TBD



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